Emma is an AI-powered assistant that helps businesses increase their efficiency and productivity. It allows users to quickly build a custom AI assistant powered by OpenAI's GPT-3.5 technology, and connect it to their organization's resources or upload their own files. It can be used to create a chatbot assistant to retrieve information without the need for manual searches, or to create a help-desk assistant chatbot. Additionally, Emma can be integrated with various platforms, including Slack, support applications, Zapier, Email software, and more.